Monday, 18 June 2018

Motorcycle Towing


MOTORCYCLE TOWING


Peninsular-Wide Biker Assist

Bike Breakdown Towing
Bike Accident Towing
Track Day Bike Transportation
Bike Accident Claims Assist
Puspakom Bike Transportation
Police Station Bike Transportation

Cross Border Bike Towing (Singapore + Thailand)

Do join us at :

WWW.MOTOAID.COM.MY

TOWING MOTOSIKAL 24JAM


Peninsular-Wide Bike Assistance.

- Bike Breakdown Assistance
- Bike Accident Assistance
- Track Days Bike Deliveries

- Bike Insurance Claims
- Puspakom Inspection Assistance
- Police Report + Bike Transportation

check us out at : WWW.MOTOAID.COM.MY

Thursday, 14 June 2018

Motorcycle Towing on Standby during Raya Season


MOTO AID MALAYSIA will function like normal throughout this Raya Season .

Our Bike Rescue units will be on standby 24 hours daily to assist all bikers.

Just reach us on our Emergency Lines :

016-3778183 / 011-26407873 / 017-4387101 / 017-3283193

Tuesday, 22 May 2018

MOTO AID MALAYSIA CARD (memberships)


For enquiries call : 016-3778183 / 011-26407873 / 017-4387101 

As a valid card member of Moto Aid Malaysia’s , one would immediately inherit many benefits as a biker.


+ ONLINE MEMBERSHIP REGISTRATION + 24 Hour Call center + Travel planning (MOTO ROOMS) + Motorcycle accessories retailing + Makeovers + Detailing (MOTO MALL) +Convoy support + Road Tax and Insurance renewals + Inter factory transfers (bulk deliveries) + Puspakom inspection services + Police report making assistance + Ambulance notification + Accident and insurance claim services + Repairs at our Panel Workshops + Convoy support + Event support + Anywhere within Peninsular Malaysia
Bikes are collected from members on request and delivered to the dealer's workshops for service, damage repair, and insurance assessment or warranty requirements.
Convoy Support: Being riders ourselves and coupled with the love for travelling in large numbers, our team developed specially designed trucks to assist convoys
Rally / Track Day / Event Support: Moto Aid’s trucks are ever ready to transport and support your racing machines to any track within Peninsular Malaysia. Moto Aid also caters to the delivery of motorcycles during events, trade shows, exhibitions, shopping centre promotions and photo shoots.
Professional Motorcycle Towing: All vehicles in need are towed using purpose-built and specially designed MOTO AID Super carriers (Special Tow trucks ) ; Urban Response Vehicles (URU) : specially modified trucks , motorcycle trailers, closed body vans and and Fast Response Vehicles (FRU) : fully accessorised motorcycle units that will provide rapid responses to a member in need. Linked to numerous nationwide ambulance services, Moto Aid readily assists its members in times of need.
Crash Recovery: Moto Aid has developed ways to safely move and tow your motorcycle when it can no longer roll on its own. During accidents, Moto Aid will tow members’ vehicles to its panel workshops for insurance claims and repairs.
Team: Our staff have proven experience and training that has allowed them to gain the approval of the motorcycle community and motorcycle shops. MOTO MALL: MOTO AID members will enjoy privileged discount benefits at all our Panel Retailers be it our retailers, workshop or brand associates. A list of web retail is also made available to its members.Our network of retailers is stocked with various biking accessories to cater to your needs. Our panel workshops workshops, work with most insurance companies either through direct dispatch in line with their accident programs. All of them understand the importance of your every need and will make your requests our priority. You can feel confident that we will treat your bike, trike or scooter as how we want our own treated. MOTO ROOMS: Offers an massive WORLD WIDE list of accommodation. Its network of Hotels, Resorts, Motels, BB , Chalets and RO will spoil every Moto Aid member with choices when travelling domestic of internationally. + save money on travel knowing that special rates awaits. + easy payment method + world wide
People are like Motorcycles: each is customized a bit differently.
KINDLY RUN THROUGH OUR RULES AND REGULATION PRIOR TO REGISTRATION.
1. Moto Aid memberships are only applicable to private motorcycle owners. Commercially registered vehicles (such as lorry, truck, van, taxi, wagon, etc.) are not eligible to apply for MOTO AID memberships. MOTO AID reserves the right to refuse towing such commercial vehicles.
2. Renewal notices will be sent to members (Standard, Deluxe, Executive and VIP membership) before the expiry date of the membership. If payment due is not received by the membership expiry date, MOTO AID will not be able to render breakdown assistance and other privileges to the members concerned.
3. All vehicles registered by owners who would like to be members of Moto Aid’s privileged cards must be in good running condition prior and acceptable by the service provider.
STANDARD / DELUXE / EXECUTIVE / VIP Member In the event that the member fails to renew his/her membership within three (03) months after the expiry date, he/she will cease to be a member. To reinstate as member and to enjoy the benefits and services, he/she must pay the entrance and annual fees.
Renewal of MOTO AID membership can be done / renewed : 1) at any MOTO AID offices or Panel outlets 2) Via Online Registration atwww.motoaid.com.my or 3) Members can just mail / email it to: motoaidservices@gmail.com or to MOTO AID SERVICES (M) SDN. BHD., 63-3, Petaling Utama Avenue, Jalan PJS 1/50, Petaling Utama, 46150 Petaling Jaya, Selangor and it will undergo a review process before further action taken by Moto Aid to process your applications. For credit and charge card holders, you may ask our telemarketing unit. 017-4387101 / 011-26407873 / 016-3778183 and provide us with your card details and contacts.
Kindly look us up at www.motoaid.com.my / www.motoaid.blogspot.com/facebook: MOTO AID, to view the list of internet banking facilities and branches available for renewals.
All calls for assistance by members will be attended to within the fastest time possible except in cases of fatal accidents (whereby only authorities like the Police, JPJ and Spad can attend to) , natural disasters like fire, flood, landslides, earthquakes, tsunamis , in instances whereby the action to carry out task is deemed dangerous to our staff (ie: presence of abuse :verbal /nonverbal) by parties involced and in times of riots and public unrest.
Moto Aid will fulfill its duty towards calls by sending in suitable units as it sees fit for the job description every time a rescue is activated however, refusal to use our services or its assets at the time of arrival will give Moto Aid the right to render that particular service chargeable.
Police report making and other assistance during accidents apart from actual towing of vehicles are optional services. Moto Aid reserves the rights to render its services to non-members and will not be responsible for personal injuries or damages caused to anyone or anything at any time during its rescue operations. Moto Aid offers a Peninsular Malaysia wide coverage to its members and towing services in neighbouring countries are extended services offered on a case to case basic and are chargeable by the service operator.
4. Transfer of Membership: Standard, Deluxe, Executive and VIP Membership is strictly non-transferable, from one member to another and from one vehicle to another. However, in case of existing vehicle no longer owned by the registered member with MOTO AID, a processing fee of RM20 per card is chargeable for transferring existing card to a new vehicle for the remainder of the membership’s validity.
5. Cancellation: No entrance fee or proportionate part of the annual fee shall be refunded upon cancellation of membership. (Without any exceptions).
6. Loss of Membership cards : Application for replacement of membership cards can be made at any of the MOTO AID offices at RM20.00 per Standard / Deluxe card, RM30.00 per Exec card and RM40.00 per VIP cards respectively. You may also write in to request for replacement along with your payment of requisition.
8. Conversion of MOTO AID membership: Conversion of membership to other categories of MOTO AID membership can only be done at the time of renewal. A fee of RM 25.00 will be imposed per conversion.
9. Activation period: New applicants and renewal of expired members are subject to a 48-hour activation period. During this period, the member will be entitled to as privileges of the card except for towing and breakdown services.
Dear Bikers, Hereby are the various types of Motoaid Memberships offered:
STANDARD MEMBERSHIP
Why should I become a MOTO AID Member? You need:
1. Someone to assist you during breakdowns, anywhere within Peninsular Malaysia.
2. Someone looking out for you and your pillion, on a 24 hour basis, 365 days a year
3. Someone trained to handle your bikes
4. A known fixed charge for towing within Peninsular Malaysia
Standard Members will be only charged RM150 for a 30km radius zone pick up. Subsequent kms will be charged at a rate of RM1.50/km for the distance travelled to and fro, during the particular task , regardless of the time of day or night. Please note that for a non-member, the current rate for towing within a 30km radius would be anywhere between RM250-RM380/ tow depending on the service provider.
4. A PEACE OF MIND when riding. Motoaid WILL answer your calls and yes we WILL help you anytime you call. Motoaid will fulfill its duty towards calls by sending in suitable units to fit the job description every time an rescue is activated.
Protection offered on a 24-hour breakdown, towing, road assistance, road tax and insurance renewal services, and a host of other benefits and privileges for the discerning motorcyclist.
24-Hour Breakdown Assistance+ Member discounts on towings + Vehicle Inspection+ Technical Advice on Motorcycles + Panel Workshop Accident Claims + Standard Discounts at selected Service and Merchandise Outlets + Bike Rentals + Riding Licence / Road Tax Renewal + Standard Rates: Motorcycling Magazine + Motorcycle Spa / Wash + Standard package for Creative Makeovers +Standard Travel Privileges + Events
Optional:
How much does MOTOAID STANDARD Membership cost?
Entrance : RM25
Annual : RM68 (First motorcycle only)
Additional Motorcycles : RM35 / each additional motorcycle
(Same owner/same application form)
Benefits:-
Standard privileges
+ Standard Personal Accident Coverage Request to tow a machine that is functioning or having found that the act of towing in that particular instance will cause harm or in cases where acts by the caller or owner of the machine is or are found to be abusive; verbally or physically to a normal user, will also give Motoaid Malaysia the right not to serve. Refusal to use our services or assets at the time of arrival will enable the rights to Motoaid to render the service chargeable or otherwise.
DELUXE MEMBERSHIPS




Protection offered on a 24-hour breakdown, towing, road assistance, road tax and insurance renewal services, and a host of other benefits and privileges for the discerning motorcyclist.
24-Hour Breakdown Assistance+ Free towing in the Free Breakdown Zones + Deluxe rates for Outside Breakdown Zones + Vehicle Inspection+ Technical Advice on Motorcycles + Panel Workshop Accident Claims + Deluxe Discounts at selected Service and Merchandise Outlets + Bike Rentals + Riding Licence / Road Tax Renewal + Deluxe Rates: Motorcycling Magazine + Motorcycle Spa / Wash + Deluxe package for Creative Makeovers +Deluxe Travel Privileges + Events
Optional:
+ Deluxe Personal Accident Coverage
How much does MOTOAID Deluxe Membership cost?
Entrance : RM25
Annual : RM225 (First motorcycle only)
Next Additional Motorcycle : 25% off for additional motorcycles
(same owner/same application form)
Benefits:-
FBZ breakdown assistance : 2 (Two)
What is an FBZ (free breakdown zones)? An FBZ is a 30km radius zone from point A (pick up point) to point B within Peninsular Malaysia. The deluxe package offers 2 free FBZ towings a year. Subsequent kilometers after the FBZ will be charged RM1.50/km to destination. Additional calls after the 2 complimentary towings will be charged RM150/ tow within the FBZ. Subsequent kms will be charged at a rate of RM1.50/km for the distance travelled to and fro, during the particular task , regardless of the time of day or night. Motoaid will fulfill its duty towards calls by sending in suitable units to fit the job description every time an rescue is activated however, refusal to use our services or its assets at the time of arrival will give Motoaid the right to render that particular service chargeable or otherwise. Request to tow a machine that is functioning or having found that the act of towing in that particular instance will cause harm or in cases where acts by the caller or owner of the machine is or are found to be abusive; verbally or physically to a normal user, will also give Motoaid Malaysia the right not to serve.
EXECUTIVE MEMBERSHIP






+ 24-Hour Breakdown Assistance+ Unlimited Free towing in the Free Breakdown Zones + Executive rates for Outside Breakdown Zones + Vehicle Inspection+ Technical Advice on Motorcycles + Panel Workshop Accident Claims + Bike Rentals + Riding Licence / Road Tax Renewal + Executive Rates: Motorcycling Magazine +Executive Motorcycle Spa / Wash Packages + Executive package for Creative Makeovers + Executive Events+ Executive Travel Privileges + Executive Discounts at selected Service and Merchandise Outlets
Optional:
+ Executive Personal Accident Coverage An FBZ is a 30km radius zone from point A (pick up point) to point B within Peninsular Malaysia. The EXEC package offers unlimited FBZ towings within a year. This applies to immobilize vehicles only. Motoaid Malaysia's definition of an` immobilized vehicle’ is of a vehicle that cannot move, function or work as a normal motorcycle or powered by its own; to move or function. Here,in cases where deliberate ill maintenance of a machine is found, Motoaid has the right not served calls of that nature. For example, if a vehicle that is owned by a card member is left for a long period of time or left for a period of time which renders the machine immobilized , Motoaid Malaysia has the right not to serve. Vehicles that are found to be immobilized but owned by a card member before the date of membership activation will not be served. Request to tow a machine that is functioning or having found that the act of towing in that particular instance will cause harm or in cases where acts by the caller or owner of the machine is or are found to be abusive; verbally or physically to a normal user, will also give Motoaid Malaysia the right not to serve.Subsequent kms will be charged at a rate of RM1.50/km for the distance travelled to and fro, during the particular task , regardless of the time of day or night. . Motoaid will fulfill its duty towards calls by sending in suitable units to fit the job description every time an rescue is activated however, refusal to use our services or its assets at the time of arrival will give Motoaid the right to render that particular service chargeable.
How much does MOTOAID executive Membership cost?
Entrance : RM25
Annual : RM355 (First motorcycle only)
Next Additional Motorcycle : RM25% off for additional motorcycles
(same owner/same application form)
Benefits:-
FBZ breakdown assistance : UNLIMITED
VIP MEMBERSHIP




+ 24-Hour Breakdown Assistance+ Unlimited Free towing in the Free Breakdown Zones + VIP rates for Outside Breakdown Zones + Panel Workshop Accident Claims + Bike Rentals + Riding Licence / Road Tax Renewal + VIP packages for Creative Makeovers + VIP Events + VIP Rates: Motorcycling Magazine + Motorcycle Spa / Wash + Convoy / Track Day Support+ VIP 5 Star Travel Privileges + VIP Discounts at selected Service and Merchandise Outlets + VIP package : delivery of vehicles for servicing and maintenance + inspection + technical Advice on motorcycles + Marshal Support
Packages +
All inclusive:
+ VIP Personal Accident Coverage
+ VIP Package for Car Towings
An FBZ is a 30km radius zone from point A (pick up point) to point B within Peninsular Malaysia. The VIP package offers unlimited FBZ towings within a year. This applies to immobilize vehicles only. Motoaid Malaysia's definition of an` immobilized vehicle’ is of a vehicle that cannot move, function or work as a normal motorcycle or powered by its own; to move or function. Here,in cases where deliberate ill maintenance of a machine is found, Motoaid has the right not served calls of that nature. For example, if a vehicle that is owned by a card member is left for a long period of time or left for a period of time which renders the machine immobilized, Motoaid Malaysia has the right not to serve. Vehicles that are found to be immobilized but owned by a card member before the date of membership activation will not be served. Request to tow a machine that is functioning or having found that the act of towing in that particular instance will cause harm or in cases where acts by the caller or owner of the machine is or are found to be abusive; verbally or physically to a normal user, will also give Motoaid Malaysia the right not to serve. Subsequent kms will be charged at a rate of RM1.50/km for the distance travelled to and fro, during the particular task , regardless of the time of day or night. . Motoaid will fulfill its duty towards calls by sending in suitable units to fit the job description every time an rescue is activated however, refusal to use our services or its assets at the time of arrival will give Motoaid the right to render that particular service chargeable.
Please note that Moto Aid's services covers only pickups and deliveries along or within government gazetted roads within Peninsular Malaysia. For pickups and deliveries involving Malaysian's Highlands ie: cameron highlands. genting highlands. fraser's hill . bukit bendera, gunung jerai, maxwell hill etc, additional charges applies. At times, sufficient lead time would be required for transfers involving more than a hundred kilometers from pickup point.
How much does MOTOAID executive Membership cost?
Entrance : RM50
Annual : RM500 (First motorcycle only)
Next Additional Motorcycle : 25% off for additional motorcycles.
(same owner/same application form)
Benefits:-
FBZ breakdown assistance : UNLIMITED
MOTO AID’S RULES and REGULATIONS
1. Moto Aid memberships are only applicable to private motorcycle owners. Commercially registered vehicles (such as lorry, truck, van, taxi, wagon, etc.) are not eligible to apply for MOTO AID memberships. MOTO AID reserves the right to refuse towing such commercial vehicles.
2. Renewal notices will be sent to members (Standard, Deluxe, Executive and VIP membership) before the expiry date of the membership. If payment due is not received by the membership expiry date, MOTO AID will not be able to render breakdown assistance and other privileges to the members concerned.
3. All vehicles registered by owners who would like to be members of Moto Aid’s privileged cards must be in good running condition prior and acceptable by the service provider.
STANDARD / DELUXE / EXECUTIVE / VIP Member In the event that the member fails to renew his/her membership within three (03) months after the expiry date, he/she will cease to be a member. To reinstate as member and to enjoy the benefits and services, he/she must pay the entrance and annual fees.
Renewal of MOTO AID membership can be done / renewed : 1) at any MOTO AID offices or Panel outlets 2) Via Online Registration at www.motoaid.com.my or 3) Members can just mail / email it to: motoaidservices@gmail.com or to MOTO AID SERVICES (M) SDN. BHD., D109, BLOCK D KELANA SQUARE, JALAN SS7/26 KELANA JAYA, 47301 SELANGOR DARUL EHSAN, and it will undergo a review process before further action taken by Moto Aid to process your applications. For credit and charge card holders, you may ask our telemarketing unit.03-20969101/ 03-20969103 (f) and provide us with your card details and contacts. Kindly look us up atwww.motoaid.com.my / www.motoaid.blogspot.com/ facebook: MOTO AID, to view the list of internet banking facilities and branches available for renewals.
All calls for assistance by members will be attended to within the fastest time possible except in cases of fatal accidents (whereby only authorities like the Police, JPJ and Spad can attend to) , natural disasters like fire, flood, landslides, earthquakes , tsunamis and in cases where the action of carrying out the rescue post danger to our bike handlers or staff (ie: instances where elements of abusive behavior / riots / misconduct by parties are present). Police report making and other assistance during accidents apart from actual towing of vehicles are optional services. Moto Aid reserves the rights to render its services to non-members and will not be responsible for personal injuries or damages caused to anyone or anything at any time during its rescue operations. Moto Aid offers a Peninsular Malaysia wide coverage to its members and towing services in neighbouring countries are extended services offered on a case to case basic and are chargeable by the service operator.
4. Transfer of Membership: Standard, Deluxe, Executive and VIP Membership is strictly non-transferable, from one member to another and from one vehicle to another. However, in case of existing vehicle no longer owned by the registered member with MOTO AID, a processing fee of RM20 per card is chargeable for transferring existing card to a new vehicle for the remainder of the membership’s validity.
5. Cancellation: No entrance fee or proportionate part of the annual fee shall be refunded upon cancellation of membership. (Without any exceptions).
6. Loss of Membership cards : Application for replacement of membership cards can be made at any of the MOTO AID offices at RM20.00 per Standard / Deluxe card, RM30.00 per Exec card and RM40.00 per VIP cards respectively. You may also write in to request for replacement along with your payment of requisition.
8. Conversion of MOTO AID membership: Conversion of membership to other categories of MOTO AID membership can only be done at the time of renewal. A fee of RM 25.00 will be imposed per conversion.
9. Activation period: New applicants and renewal of expired members are subject to a 48-hour activation period. During this period, the member will be entitled to as privileges of the card except for towing and breakdown services.

VISIT US AT :