Tuesday, 25 July 2017

Big Bike Towing


Mishaps , at times cannot be avoided. It may occur when you least expect it . It can happen to the best of riders... 

During #BikeAccidents, these should be the steps taken:

1. Distant yourself and your pillion away from the bike and traffic. Best to be behind some barriers.
( Machines can be repaired and replaced. Life cannot ! !)

2. Calm yourself down. Plan and think. Affairs should be attended to according to priorities. Attend to the victims first.

3. When possible, make sure that you and your vehicle does not put others in danger. Make sure that you and the vehicles can be clearly seen and avoided by traffic.

4. Call Moto Aid Malaysia for advice and immediate assistance.
(Moto Aid Malaysia can also act as an intermediate between you and the parties offering ambulance services)

5.There is no need for an argument. Police and insurance companies will handle the necessary after a police report is done.
Moto Aid Malaysia, will rush a rescue unit to you asap. Share your location with our drivers using Whasapp / Google  Maps and the such.
At times, during an accident , Moto Aid Malaysia would be able to offer you FREE towing services to our Panel workshops according to the make and model of motorcycle. These workshops would be able to handle all your accident and insurance claims. When possible we would get a representative of the workshop to discuss all their Terms and conditions prior to transport. Kindly be informed Moto Aid offers towing services only. All transactions between you and the workshops recommended must be on a; willing taker and willing offer-er basis.
Our drivers would issue you a copy the acceptance forms when the bikes is received by our staff, at location. A picture will be sent to you too when the bike is being delivered to the workshops or final destinations.
In cases when you cannot be present during pickup, Kindly designate a representative. If no one can be on site, park the bike at a safe location. Tell authorities on site like the shop owner, house owner, petrol kiosk operators, toll booth offices and such only to release the bike to our disclosed drivers.
Yes there are charges for our services unless you are our privileged card member holder. There are different types of memberships with different offerings. Kindly look us up on : www.motoaid.com.my. Charges would be discussed prior to rescue.
Yes we serve all bikers. Singaporean bikers are most welcomed too. Unfortunately we reserve the rights not to serve. For example, we will not entertain repossessing cases as the result of overdue payments to certain parties and in cases where our drivers would be in danger.
Yes, we offer other services too like, Puspakom and police inspection. Track Day Bike Support can be prearranged.
Tq for supporting Moto Aid Malaysia.

If you need to use our (Peninsular Malaysia- Wide) 24 hour services ,

Call: 016-3778183 / 011-26407873

Please note that due to the rapid growth of this blog, we receive many emails daily from this contact form (I’m not kidding!), so please forgive me if we are unable to respond to your inquiry right away. If you’d just like to say hi, thanks, or have a quick question you don’t mind other people seeing, I would appreciate a quick message on our Facebook Page instead. 

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